Instructor FAQ




What is the new Rosters and Order process?

Turn in all Rosters online at https://ctc.inhs.org you do not need to turn in paper rosters if you turn them in online.  If you do turn in paper rosters you will be charged twice for the cards and charged for INHS staff to enter the roster

Submit your material order online at https://ctc.inhs.org.  Do not turn in a paper order form. 

  • You only have 30 days following the course to submit a roster, or the course will be invalid.
  • Only submit students on the roster that have successfully passed the AHA Course.
  • After November 1, 2017 you will be charged a $10/roster fee if you turn in paper rosters to the training center for processing.  All rosters must be submitted online.  No need to send paper rosters to the training center.
  • It is mandatory that students have emails for INHS to send students eCards.  Make sure you are collecting student emails for their eCard.


What is the new information about eCards?

Please see the attachment for the validity of AHA e-cards.  

When will the AHA be switching to strictly eCards and Why?

Click here to learn more about the eCard news.

Click here to learn more about why the AHA is requiring eCards.



What is the current exam binders we should be using?

The current Exams for ACLS & PALS & BLS classes are Exams A & B 2015 Guidelines



Where can I find more information about the 2015 AHA Guidelines Update?

The 2015 AHA Guidelines Update courses we've built exclusively for you are now available! These courses will satisfy your required 2015 AHA Guidelines Instructor Update and provide all your interim training materials.  To access these updates visit ahainstructornetwork.org and log in. 

Each discipline - BLS, Heartsaver®, ACLS, PALS, and PEARS® - is a stand-alone online course which takes about 1 hour to complete. Instructors must complete a course for every discipline they teach.

All Instructors are required to complete the necessary update for their disciplines by February 15, 2016.

With these official 2015 Guidelines Instructor Updates, AHA Instructors will:

  • Learn about new science and changes introduced in the official AHA Guidelines Update for CPR and ECC
  • Learn how to incorporate new guidelines into their courses until new training materials become available beginning spring 2016

To take this FREE update, please log on to the ahainstructornetwork.org to complete these updates and email or fax your certificate to us at the training center healthtraining@inhs.org or fax (509) 232-8344 this must be completed by February 15, 2016 to remain an active instructor with this training center.  




Where can I find the Program Administration Manual (PAM)?

Please read the most current version of the Program Administration Manual (PAM) and follow the most current American Heart Association Guidelines when teaching courses.  You can also find a copy of this on the ahainstructornetwork.org 



Is there a National AHA Instructor Community?

Join the Instructor Community

This is an instructor community where you can discuss and learn from other instructors.  

Click on here to join the community!  

There is community home, discussions, blogs, connect, events, resources, and instructor network.  



What certificates do I need to collect for HeartCode?

For Certificates beginning with IMP go to: http://elearning.heart.org/verify_certficate 

For Certificates beginning with SCI go to: http://onlineaha.org/verify_certficate 


I am a new instructor what do I need to know?


What are my next steps after I have completed my instructor initial course?    

Next Steps After Instructor Course

How do I register with the AHA instructor network?
Click here to register or login, if you have not registered you will need to do so. Click on the link and select “register now”. Once you complete registration, your Training Center Coordinator must confirm you for access to all the latest tools and information for AHA Instructors and HSSEs. The website will automatically notify us that you have registered.

What is my Instructor Number?
Your instructor number will be required on AHA course completion cards in 2012. To obtain a number or find out what your number is, you need to login to the AHA instructor network. Your number is located under your profile. Click here to login or register on the instructor network website.  

How do I complete the 2015 Update?
To complete the 2015 Guidelines Update (this  due ). You login on the instructor network and click on courses (from the top menu) then scroll down and click on 201 AHA Guidelines for CPR & ECC are here! Complete this update and email or fax a copy to Health Training at Healthtraining@inhs.org or (509) 232-8344. 

What do I do if I am having troubles navigating the instructor network?   

Click here to learn more about the instructor network.  

How do I get the materials I need for class?
Order materials online at ctc.inhs.org

How do I get the current roster and evaluations for my class?
Submit rosters online at ctc.inhs.org

If you have further questions we would be happy to help. Just send your questions to healthtraining@inhs.org  





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